Summit AI Privacy Policy

Last updated: May 1, 2026

1. Scope

This Privacy Policy explains how Summit AI LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you interact with our websites, lead forms, customer care messaging, internet marketing services, AI automation consulting, CRM setup, and customer communication support services.

2. Information We Collect

• Identity and contact information, such as name, phone number, email, and service address.
• Inquiry and service information, such as business needs, requested automation support, appointment preferences, and customer care notes.
• Communication records, including call outcomes, text interactions, email responses, and appointment notes.
• Website and device data, such as IP address, browser type, pages viewed, and cookies.
• Operational information needed to provide internet marketing, AI automation, CRM, lead intake, and communication support.

3. How We Use Information

• To respond to inquiries about Summit AI LLC services.
• To provide internet marketing, AI automation, CRM setup, lead intake, appointment coordination, and customer communication support.
• To send customer care and service-related follow-up communications after you request help or submit a form.
• To maintain and improve our support processes and operational quality.
• To comply with legal obligations and protect our rights.

4. How We Share Information

We do not sell personal information for unrelated third-party marketing. We may share information with service providers that help us operate our website, CRM, communications, automation, and customer support systems, with workforce members on a need-to-know basis, and with legal authorities when required.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Communications and Opt-Out

By submitting an SMS opt-in form, you consent to receive customer care and service-related text messages from Summit AI LLC about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts and HELP for help. Consent is not a condition of purchase. You may opt out of marketing calls/emails by contacting us at [email protected].

6. SMS Opt-In Records

SMS opt-in records include the name, email address, mobile phone number, consent checkbox status, timestamp, and request details submitted through our forms. We use these records to document consent and respond to customer care or service-related inquiries.

7. Data Security and Retention

We use reasonable safeguards to protect personal information and retain data for business, legal, and operational purposes as needed.

8. Your Rights

Depending on your state, you may have rights to access, correct, delete, or limit certain uses of your personal information. Email [email protected] for requests.

9. Contact

Summit AI LLC
Address: 353 S 100 E, Salem, UT 84653
Phone: +1 (385) 283-7036
Email: [email protected]